>> How do I report bugs?
Please send the following information in detail:
The version of Net Transport you are using.
The URL you want to download
An error description. It is better if you can specify the steps to reproduce the bugs for debugging.
The log copy for the troublesome download.
While you are encountering an "illegal operation" error message, please include the register information such as eax, ebx, etc.
>> Is there virus in Net Transport?
I guarantee there is no virus in the installation package downloaded from Net Transport official site. Please replace the infected files with the files in the installation package, which is ZIP format, can be opened by WinZip.
>> The progress is over 100% but file is still being downloaded. What's wrong?
HTTP and FTP may encounter this before 0.98, however, if you encounter this again, please inform me. It is common on MMS and RTSP for streaming size is evaluated and not very accurate. So far as streaming file could be played, just ignore this.
>> Is PNM protocol supported by Net Transport?
PNM is not supported directly by Net Transport. However, you can change "pnm" into "rtsp" and try, like rtsp://site:7070/... (7070 is the default port of PNM protocol), or rtsp://site/.., even http://... if in luck.
>> Some streaming files could not be downloaded. Is it true?
Use HTTP protocol to try to download these files as normal ones. Sometimes RTSP can be converted to HTTP, MMS can also be converted to MMS(HTTP), even to HTTP. Please try these ways.
>> How do I bypass the click monitor of Net Transport?
There are two methods:
Check "Options/Monitor/Confirmation". When dialog "Job" appears, pressing button "cancel".
Uncheck "Monitor browser click" in the Drop Zone Window or Tray context (right-click) menu.
>> The "Download All By Transport" and "Download using Transport" (in IE extend context menu) options don't work. Why?
Under installation path run "DelKeys.exe /Add" to fix.
>> Why some HTTP URLs cannot be downloaded by Transport?
Some sites require referrer URL (where the user is from), for example, download NVTESetup.EXE from this site, please enter the origin into the "Job/Referrer" dialog. And some sites require cookies, please check the "Job/Other settings/Download/Cookie" item.
>> Downloaded file is not what I want or an error. For example, the downloaded file extension is "zip" but cannot be opened by WinZip. Why?
I estimate the URL does not point to the actual file but a WEB page such as acknowledgement, server selection, etc. there are two solutions:
Check "Options/Monitor/Confirmation", when "Job" dialog appears the first time, pressing button "cancel", when it shows a second time, pressing "OK", because this time the URL should be real.
Check "Options/Monitor/Parse URL", let Net Transport help you find the real URL, but this feature will slow down your browser.
>> What does button "Apply" do in proxy workspace? I have just added new proxy but it is not seen in "Job/Proxy", why?
Only when you clicked the "Apply", your changes on proxies are available.
>> Why does the speed decrease when the progress is 95%-99%?
This should not be the problem of Net Transport. For FTP, Net Transport would reuse connection when splitting one part into two.
>> How to use category management feature? How to set default download folder?
You can maintain every category except the top "Job" by menu "Category" or category window context menu. Create a new category you want to make as the default folder, then open the dialog "Job", select it in "category" field (also modify its "Directory"), and press the "Save settings" button. After jobs are finished, files will be moved to that folder automatically.
>> What's the meaning of "socket error"?
Just ignore it. This is the case when the return code of socket functions is -1.
>> I found when downloading via RTSP, the progress is over 100%, but the job was still running, and I also found the temporary files under installation path were growing at the same time, which is eating my hard disk space, it's horrible.
Because the packet length of RealMedia file isn't fixed and streaming file size is evaluated and not very accurate, it's very difficult even impossible to write packet data into one file like other protocols. My resolution is, every thread downloads its dispatched part, after receiving end notify, Net Transport unites them into one final file then delete those temporary files. For better video and audio quality, every thread would download a bit extra bytes to find the resume point. Above 2 things may cause progress over 100%. So I recommend you install Net Transport under a large logical disk (8G and more), don't remind the ugly progress. In merging process, Net Transport uses nearly 100% CPU resource due to a large amount of disk operation, please be patient. Since more threads more long waiting time, I strongly recommend only run 1-2 threads every job, and check "Job/Other settings/Streaming/Delivery bandwidth" to accelerate download.
>> When I start "Net Transport", it said "can't find entry point MFC42.DLL:6615" or other words about MFC42.DLL. How to resolve?
Your Windows may be 95/98/NT, under which MFC42.DLL doesn't exist or is too obsolete, this causes Net Transport not to run. In this case, please download necessary DLL and unzip to your installation path or System path. It is not necessary for 98SE/ME/2000/XP/2003, strongly recommend use Internet Explorer 5.0 and above.